Our Policies

File Description File
Aids and Adaptations policy PDF icon
Allocations Policy PDF icon
Anti Social Behaviour Policy PDF icon
Asbestos Containing Materials Policy PDF icon
Complaints Policy PDF icon
Customer Service and Communication Policy PDF icon
Decoration Allowance Policy PDF icon
Estate Management Policy PDF icon
Equality and Diversity Policy PDF icon
Factoring Policy PDF icon
Garage Lettings Policy PDF icon
Garden Scheme Policy PDF icon
Lease and Protocols Policy PDF icon
Mutual Exchange Policy PDF icon
Openness and Confidentiality Policy PDF icon
Reactive Repairs, Cyclical and Planned Maintenance Policy PDF icon
Rent Collection Policy PDF icon
Rent Setting Policy PDF icon
Sale of Additional Garden Ground Policy PDF icon
Service Charges Policy PDF icon
Suspension of Applicants Policy PDF icon
Tenant Alterations and Improvements Policy PDF icon
Tenant Participation Policy PDF icon
Void Properties Policy PDF icon

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