Planned Maintenance

Our aim is to ensure that all of our tenants live in well maintained and comfortable homes, and every year we invest in a variety of planned maintenance projects.

We are committed to providing our tenants with the best possible living environment. This requires high levels of forward planning and our Planned Maintenance Programme and Planned Painterwork Programme list all the improvements and cyclical repairs that are to be carried out over the next 18 months.

You can also use the seach function below to find out if there are any planned maintenance work or painterwork scheduled for your street.

Are there any plans for my street?

No immediate plans?

If there are no plans listed for your street, this does not mean that no work will be done. We carry out regular maintenance work in all our areas. If there are any issues you would like to discuss with us, please contact your Housing Officer.

Will I be notified?

When carrying out maintenance work or repairs we will notify tenants in advance. If we plan to carry out any work to your home, you will receive letters from us beforehand, informing you of the planned work and when this will be undertaken.


The work we carry out

In addition to our day-to-day repair service, we make yearly investments in a variety of large-scale maintenance projects, such as painterwork, new roofs, external wall insulation and electrical upgrades. We also carry out regular maintenance such as the repair of gutters and the painting of windows and doors.

In 2016-17 we invested a total of £2.09m in a variety of projects. We completed 228 partial electrical upgrades and provided new roofs for 119 properties and new external doors for 214 properties. Another 389 properties and 169 garages had their exterior painted, and 122 properties benefited from new external wall insulation.

For more on our recent investments see our latest Annual Reports

Reducing energy costs

Along with planned improvements, we aim to make our homes more energy efficient and reducing energy costs for our tenants. In 2015-16 we installed 38 new high efficiency boilers in Craigshill, and in 2016-17 we installed 97 more.

We also offer a free Energy Advice Service

Value for money

Our procurement process is robust and all contractors are selected carefully. Not only are contracted selected based on the contract value but also on their ability to deliver the high levels of quality which we demand. This ensures that every pound of your rent committed to improvements is spent wisely.


If you have questions or would like to find out more about our Planned Maintenance work, please get in touch with us on 01506 439 291 or send an email to