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Doorbell Cameras

... know your responsibilities

As domestic recording systems such as Ring doorbells become more commonplace, we recently published some guidance about the responsible use of these. Our guidance is based on Domestic CCTV guidance from the Information Commissioner's Office (ICO) and outlines what is expected from you if you choose to install such device.

If your recording device caputres images beyond your property boundary, then your use of the system is subject to the data protection laws. You can still capture images, but you will need to comply with your legal obligations as a data controller under the data protection laws. These include:

  • Telling people that you are recording e.g. display signs.
  • Regularly or automatically deleting footage and you must alos ensure security of the footage.
  • Stop recording a person if they object to it e.g. restrict your camera coverage area or point in different direction as appropriate. You may have to provide some of your recording if asked by a person whose images you have captured.

The domestic use of Ring doorbells and such recording devices could be challenged if their use amounted to harassment, under the Protection from Harassment Act 1997. The relevance of the legislation would depend on the specific circumstances.

Please note that while you do not need to seek permission from us to install domestic recording devices such as Ring doorbells, if you are considering installing a traditional CCTV system to the exterior of your property, you must contact us to seek permission.

For more information, download our Guidance for doorbell cameras