Report a Repair Online
Choose a category and two further sub-categories. Once these steps are completed, tick one or more boxes stating what problem(s) you are experiencing. In the next step you can type a comment and/or upload a photo. Once ready, click 'Send Report' and enter your personal details and access details. Finally, 'Send Report'.
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Do you need help?
If you need help using the online service or wish to report a repair via telephone, call 01506 439 291.
If it is an emergency, call 0845 038 0040.