Tenant Surveys and Feedback
After we have completed repairs and property upgrades we wish to find out how you feel about the services provided. We also carry out an annual Rent Review. where we value your feedback.
Customer satisfaction surveys at the end of a contract allows us to measure the success of the contract. We conduct customer satisfaction surveys after all completed contracts.
If you have had upgrades to your property, keep an eye out for our letter and see links to current surveys at the bottom of this page.
Why should I take part in a survey?
Your feedback on completed works ensure that we continually improve the services that we provide. Both positive or negative feedback is essential to agree where changes may be needed.
When you take part in a customer satisfaction survey you automatically enter in a prize draw.
When can I take part in a survey?
Our customer satisfaction surveys are intended for tenants who have had recent repairs or upgrades of their homes. If you have received a letter from us notifying you that a contract has been completed, you are invited to take part in a customised survey. All surveys currently open are listed below.
Complete our Rent Review survey by 21st December 2018, and be entered into a prize draw to win £100 in vouchers