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Coronavirus Update from Almond HA - Stage 2

Coronavirus update: Following government guidance we are now moving to Stage 2 of our Business Continuity Plans. This means that we will do everything we can to continue to operate our business from home, but some of our services will be restricted.

The following restrictions are now in place with immediate effect:

Housing Management

Estate Management:

  • Garden aid scheme – work stopped

  • Stair cleaning – work stopped

  • Estate inspects – emergency works only

  • Close inspects – emergency works only

Allocations:

  • New lets – work stopped

  • Mutual exchanges – work stopped

Tenancy Management

  • Anti-social behaviour – please report by phoning your housing officer.

Asset Management

Servicing and repairs:

  • Reactive repairs – emergency only

  • Gas servicing and repairs – annual services and emergency only

Planned programme:

  • LD2 and EICR – work stopped

  • Windows and doors – work stopped

  • External render – work stopped

  • EPC’s – work stopped

  • Fencing – work stopped

  • Boiler replacements – emergency only

  • Cyclical decoration – work stopped

We ask all tenants to notify us of any non-emergency repairs by emailing enquiries@almondha.org.uk and we will log and issue these once service returns to normal. If you do not have access to emails, please call us on 01506 439291 during our phone line opening hours.

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