Asset Management Assistant

Job Ref: ALM143Almond logo NEW

£16,075 - £25,683 per annum

Almond Housing Association is a registered Scottish Charity based in Livingston, providing homes for social rent throughout West Lothian.

We are currently seeking an individual who is enthusiastic, customer-focused and who has good attention to detail to join our team as an Asset Management Assistant. Self-motivated with good administrative skills, you will support our Asset Management team with a range of day to day tasks including:

  • Operation of the Property Management Software System - Ensure Asset Management information is kept up to date by processing data promptly and accurately: repair instructions, service records and certificates, customer feedback surveys
  • Customer service – Deal promptly with requests for information from internal and external customers. Carry out regular telephone customer satisfaction surveys to obtain feedback in relation to the services delivered by the Asset Management team
  • Monitor Service Delivery - Review supplier activity and produce performance reports in relation to supplier service delivery
  • Team Working - Provide administrative support to the Asset Management Team and contribute to the successful delivery of the Asset Team’s business plan

As part of our commitment to attracting the very best, we offer a comprehensive reward and benefits package including 34 days annual leave, contributory pension scheme and the opportunity to participate in Almond’s flexi-time scheme.

For further details or to apply, please see our application pack, and send all applications to enquiries@almondha.org.uk.

Closing date: Monday 20th August 2018