Report a Repair Online

Choose a category and two further sub-categories. Once these steps are completed, tick one or more boxes stating what problem(s) you are experiencing. In the next step you can type a comment and/or upload a photo. Once ready, click 'Send Report' and enter your personal details and access details. Finally, 'Send Report'.

Do you need help?

If you need help using the online service or wish to report a repair via telephone, call 01506 439 291.
If it is an emergency, call 0845 038 0040.